We partner with nonprofits, small businesses, faith-based organizations, and community initiatives to bring structure, clarity, and momentum to their most important projects.

Our work centers on project management (PMO), research and insights reporting, and operational system design — helping leaders move ideas from concept to execution with confidence.

Below are selected examples of recent work.

  • DescriptionClient: National faith-based nonprofit
    Focus Areas: PMO support • Systems & workflows • Communication strategy

    Challenge:
    A nationwide organization needed consistent, dependable access to tools and information. Resources lived in multiple places, creating confusion and onboarding gaps.

    What We Delivered:

    • Directed development of a centralized “hub” for national + local teams

    • Designed onboarding workflows that eliminated guesswork for new users

    • Created communication templates and alignment points

    • Coordinated with multiple leadership teams across departments

    Impact:

    • Unified resource access for 9,000+ staff and volunteers

    • Reduced operational friction

    • Created a sustainable, scalable system for ongoing content updates text goes here

  • Client: National nonprofit, youth programs
    Focus Areas: PMO support • Change management • Program design

    Challenge:
    A new national youth initiative required a clear roadmap for implementation across diverse local sites.

    What We Delivered:

    • Project sequencing from concept → rollout

    • Implementation toolkit for local leaders

    • Change management considerations and communication guidance

    • Templates for consistent reporting and engagement

    Impact:

    • Increased local confidence and clarity

    • Consistent rollout nationwide

    • Strengthened alignment between national vision and local execution

  • Client: Research + corporate decision-support setting
    Focus Areas: Research • Financial analysis • Executive storytelling

    Challenge:
    Leadership needed a clear understanding of financial trajectories and industry positioning but lacked accessible, synthesized data.

    What We Delivered:

    • Multi-year financial and ratio analysis

    • Competitor comparisons with trend tables

    • Data visualizations and executive narrative

    • Risks, insights, and strategic recommendations

    Impact:

    • Complex data transformed into clear decision-support materials

    • Improved strategic awareness for leadership teams and boards

    • Enhanced readiness for growth, investment, and planning

  • Client: Local Christian school
    Focus Areas: Research • Prioritization • Grant prep

    Challenge:
    The school had numerous facility needs but lacked prioritization, sequencing, and a compelling case for donors and grantors.

    What We Delivered:

    • Prioritized improvement matrix with cost estimates

    • Phased project roadmap with impact explanations

    • Grant-prep materials and aligned narratives

    • Stakeholder communication summaries

    Impact:

    • Clear 3–5 year capital improvement plan

    • Increased grant and donor readiness

    • Reduced overwhelm by structuring complex needs into fundable phases

  • Client: Boutique massage & wellness firm
    Focus Areas: Operations • Workflows • Client experience

    Challenge:
    The business needed a more cohesive operational system to reduce manual work and elevate the client experience.

    What We Delivered:

    • Implemented integrated scheduling and intake tools

    • Refined communication workflows (email, confirmations, policies)

    • Created a streamlined client journey from inquiry → rebooking

    • Aligned processes with branding and service style

    Impact:

    • Significant reduction in administrative burden

    • More consistent and professional client experience

    • Clear processes for growth and future staff onboarding

  • Client: National organization
    Focus Areas: Change management • Communications • Stakeholder care

    Challenge:
    Multiple internal changes introduced uncertainty and confusion for teams across the country.

    What We Delivered:

    • Internal communication plan

    • Audience-specific messaging

    • Change readiness assessment

    • Staff support resources to reduce anxiety

    Impact:

    • Increased clarity and predictability

    • Reduced resistance by explaining the “why” and “how”

    • Supported leaders in guiding teams through transition

If your organization needs:
✔ PMO support
✔ Research or insights reporting
✔ Operational or
✔ Communication system design

I’d love to help bring clarity and structure to your next initiative.

Let's Connect

About 13:16 Cooperative Consulting

13:16 Cooperative is a collaborative consulting firm supporting nonprofits, small businesses, faith-based organizations, and community initiatives with the structure, clarity, and capacity they need to move important work forward.

We specialize in project management (PMO), research and insights reporting, operational design, and change support — helping leaders turn good ideas into organized, actionable plans.

Meet Our Founder & CEO — Grace Herrera

Grace is a project and change specialist with a proven track record of supporting organizations across the country in building systems, communication frameworks, research-backed reports, and scalable project plans.

With experience supporting teams of over 9,000 staff and volunteers nationally, Grace brings a strong blend of strategic thinking, operational problem-solving, and human-centered leadership.
She is known for:

  • Making complex initiatives simple and accessible

  • Helping leaders organize chaos into clarity

  • Creating reports and insights that help boards and executives make better decisions

  • Bringing compassion and professionalism into every engagement

Grace holds a PROSCI Change Management certification and is completing her M.S. in Organizational Leadership. Her background spans national nonprofit operations, local community development, business process design, and research analysis.

Our Cooperative Approach

While Grace leads the company, 13:16 Cooperative is rooted in collaboration.
We operate as a cooperative-style consulting model — drawing on a network of trusted specialists, analysts, and administrators to support projects when needed.

This allows us to:

  • Scale capacity for larger initiatives

  • Bring in the right expertise at the right time

  • Offer flexible, affordable solutions for organizations of all sizes

  • Maintain the personal care of a boutique firm with the strength of a team

How We Work

We believe meaningful work happens when:

  • People feel supported

  • Processes are clear

  • Information is accessible

  • Leadership has the tools they need to make aligned decisions

This is why every engagement — whether a research project, system rollout, or process redesign — is built around listening, clarity, and collaboration.