We partner with nonprofits, small businesses, faith-based organizations, and community initiatives to bring structure, clarity, and momentum to their most important projects.
Our work centers on project management (PMO), research and insights reporting, and operational system design — helping leaders move ideas from concept to execution with confidence.
Below are selected examples of recent work.
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DescriptionClient: National faith-based nonprofit
Focus Areas: PMO support • Systems & workflows • Communication strategyChallenge:
A nationwide organization needed consistent, dependable access to tools and information. Resources lived in multiple places, creating confusion and onboarding gaps.What We Delivered:
Directed development of a centralized “hub” for national + local teams
Designed onboarding workflows that eliminated guesswork for new users
Created communication templates and alignment points
Coordinated with multiple leadership teams across departments
Impact:
Unified resource access for 9,000+ staff and volunteers
Reduced operational friction
Created a sustainable, scalable system for ongoing content updates text goes here
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Client: National nonprofit, youth programs
Focus Areas: PMO support • Change management • Program designChallenge:
A new national youth initiative required a clear roadmap for implementation across diverse local sites.What We Delivered:
Project sequencing from concept → rollout
Implementation toolkit for local leaders
Change management considerations and communication guidance
Templates for consistent reporting and engagement
Impact:
Increased local confidence and clarity
Consistent rollout nationwide
Strengthened alignment between national vision and local execution
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Client: Research + corporate decision-support setting
Focus Areas: Research • Financial analysis • Executive storytellingChallenge:
Leadership needed a clear understanding of financial trajectories and industry positioning but lacked accessible, synthesized data.What We Delivered:
Multi-year financial and ratio analysis
Competitor comparisons with trend tables
Data visualizations and executive narrative
Risks, insights, and strategic recommendations
Impact:
Complex data transformed into clear decision-support materials
Improved strategic awareness for leadership teams and boards
Enhanced readiness for growth, investment, and planning
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Client: Local Christian school
Focus Areas: Research • Prioritization • Grant prepChallenge:
The school had numerous facility needs but lacked prioritization, sequencing, and a compelling case for donors and grantors.What We Delivered:
Prioritized improvement matrix with cost estimates
Phased project roadmap with impact explanations
Grant-prep materials and aligned narratives
Stakeholder communication summaries
Impact:
Clear 3–5 year capital improvement plan
Increased grant and donor readiness
Reduced overwhelm by structuring complex needs into fundable phases
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Client: Boutique massage & wellness firm
Focus Areas: Operations • Workflows • Client experienceChallenge:
The business needed a more cohesive operational system to reduce manual work and elevate the client experience.What We Delivered:
Implemented integrated scheduling and intake tools
Refined communication workflows (email, confirmations, policies)
Created a streamlined client journey from inquiry → rebooking
Aligned processes with branding and service style
Impact:
Significant reduction in administrative burden
More consistent and professional client experience
Clear processes for growth and future staff onboarding
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Client: National organization
Focus Areas: Change management • Communications • Stakeholder careChallenge:
Multiple internal changes introduced uncertainty and confusion for teams across the country.What We Delivered:
Internal communication plan
Audience-specific messaging
Change readiness assessment
Staff support resources to reduce anxiety
Impact:
Increased clarity and predictability
Reduced resistance by explaining the “why” and “how”
Supported leaders in guiding teams through transition
If your organization needs:
✔ PMO support
✔ Research or insights reporting
✔ Operational or
✔ Communication system design
I’d love to help bring clarity and structure to your next initiative.
About 13:16 Cooperative Consulting
13:16 Cooperative is a collaborative consulting firm supporting nonprofits, small businesses, faith-based organizations, and community initiatives with the structure, clarity, and capacity they need to move important work forward.
We specialize in project management (PMO), research and insights reporting, operational design, and change support — helping leaders turn good ideas into organized, actionable plans.
Meet Our Founder & CEO — Grace Herrera
Grace is a project and change specialist with a proven track record of supporting organizations across the country in building systems, communication frameworks, research-backed reports, and scalable project plans.
With experience supporting teams of over 9,000 staff and volunteers nationally, Grace brings a strong blend of strategic thinking, operational problem-solving, and human-centered leadership.
She is known for:
Making complex initiatives simple and accessible
Helping leaders organize chaos into clarity
Creating reports and insights that help boards and executives make better decisions
Bringing compassion and professionalism into every engagement
Grace holds a PROSCI Change Management certification and is completing her M.S. in Organizational Leadership. Her background spans national nonprofit operations, local community development, business process design, and research analysis.
Our Cooperative Approach
While Grace leads the company, 13:16 Cooperative is rooted in collaboration.
We operate as a cooperative-style consulting model — drawing on a network of trusted specialists, analysts, and administrators to support projects when needed.
This allows us to:
Scale capacity for larger initiatives
Bring in the right expertise at the right time
Offer flexible, affordable solutions for organizations of all sizes
Maintain the personal care of a boutique firm with the strength of a team
How We Work
We believe meaningful work happens when:
People feel supported
Processes are clear
Information is accessible
Leadership has the tools they need to make aligned decisions
This is why every engagement — whether a research project, system rollout, or process redesign — is built around listening, clarity, and collaboration.